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Swiss Bitcoin Pay Shuts Down Servers Following Suspected Internal Security Breach

The Neuchâtel-based payment processor has suspended operations to investigate potential unauthorized access to customer records.

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Non-custodial crypto payment processor Swiss Bitcoin Pay has taken its infrastructure offline after detecting that an unauthorized user likely gained access to its internal systems. Based in Neuchâtel and operating since late 2022, the company processes on-chain and Lightning transactions for commercial merchants.

According to an announcement by the firm, the intruder may have accessed sensitive user information, including email addresses, Bitcoin addresses, IBAN numbers, transaction histories, and hashed passwords. The full scope of the breach remains under investigation, and no reopening date has been scheduled.

Swiss Bitcoin Pay emphasized that client funds remain unaffected because merchant transactions are routed directly to non-custodial wallets rather than held on the platform. The company stated that any outstanding balances owed to users will be fully returned while security audits continue.

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